...TWENTY MINUTES LATER

-----Original Message-----
From: Rogers, Sharon
To: 'Megan Ball'
Subject: RE: FW: Care Received on February 28, 2008, E.R., 10pm

Megan.
You seem to be jumping to conclusions. I did not , in any way call him a liar. I am not sure how you came to this conclusion, or he for that matter. I acknowledged the complaint; everyone else acknowledged the complaint. There was an attempt at apology at the time (which didn't have the impact expected); there was further apology today (several times). There was no lying.
I just re read my email; it was extremely clear and NOT the way that you describe below. Perhaps this is another example of your and Craig's misinterpretation of things; please read again and call me .
Sharon Rogers

...and to Craig at 1:43PM...

Craig
your concerns were not dismissed; they were acknowledged.
There was no lying; there was apology.
the care was reviewed; nothing was taken at face value.
I am surprised by the complete 180 degree misinterpretation of this note by you and Megan.
see below.
Sharon